Risk and Fraud Analyst

We're looking for a Risk and Fraud Analyst to join our team 🌟 

We could go on and on about our dedication and passion for online gaming, our decades of experience in the online casino business, we could tell you about how trustworthy we are, that our reputation is spotless, that you'll feel safe and challenged with us. Then again, trust is something earned and we'll show ourselves to be worthy of your trust.

Job Overview

As a Risk and Fraud Analyst, you will be responsible in monitoring player transactions, investigate suspicious activity, and ensures compliance with anti-fraud and AML regulations. The role also involves reviewing KYC documents, supporting responsible gaming practices, and assisting with process improvements.

So go on then! See how you can roll with us! 👇

You'll be responsible for:

• Adhere to corporate-wide and team-specific policies, procedures, and guidelines.
• Monitor and analyze deposits.
• Verify and approve withdrawal requests.
• Customer interaction.
• Investigate flagged or alerted customer accounts generated by the Fraud framework.
• Identify, review, and analyze suspicious gaming activities.
• Review and approve KYC documents.
• Block and unblock customer accounts following procedures and guidelines.
• Provide internal and external consultations on customer account status.
• Analyze and handle chargeback disputes.
• Assess player activity and behavior from a responsible gaming and anti-money laundering perspective.
• Proactively identify and support problem gamblers
• Compile and analyze reports.
• Overseeing training process and updating material.
• Actively participate in improving internal procedures and processes.
• Ensure that tasks are performed in line with the compliance and legal obligations deriving from the respective jurisdictions.
• Act as a point of escalation to relevant departments.
• Any other ad-hoc tasks as required by the Manager.

You’ll need to have:

• An experienced iGaming professional.

• Experience of working in an online environment.

• Demonstrable experience with fraud analysis and investigations.

• Basic knowledge of AML regulations.

• Detail-oriented with good organizational skills.

• High standard of written and verbal communication.

• Proficiency in MS Office Programs, especially Excel and can quickly familiarize with new systems.

• Ability to adapt to changing priorities and thrive in a fast-paced work environment.

• Previous experience in Fraud or Operational Compliance will be considered an asset.

What We Offer: 🎁

• Competitive salary based on experience and skills.
• Growth opportunities and career development.
• Hybrid work model, offering flexibility between remote and office-based work.
• Daily lunch provided at the office.
• Comprehensive health insurance coverage.
• Home office budget to support remote working.
• Fantastic office location with modern amenities.
• Employee Assistance Programme for employee’s wellbeing.
• Regular company events to foster team spirit.
• On-site parking for employees.